Privacy Policy

At Floradresses, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect
We may collect the following types of information:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details.

• Order Information: Products purchased, order history, and preferences.

• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

• Communication Records: Copies of your correspondence with us, including emails and chat history.

2. How We Use Your Information
Your information may be used for the following purposes:

• To process and fulfill your orders, including payment authorization and shipment.

• To communicate with you regarding your order, account updates, or customer service inquiries.

• To personalize your shopping experience and provide style recommendations.

• To send you marketing communications (only with your explicit consent).

• To improve our website, products, and services through data analysis.

• To comply with legal obligations and prevent fraudulent activities.

3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share information only in the following circumstances:

• With trusted service providers (e.g., payment processors, shipping carriers) strictly for order fulfillment.

• When required by law or to protect our rights, safety, or property.

• In connection with a business transfer, such as a merger or acquisition (you will be notified of any such change).

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. All payment transactions are encrypted using secure socket layer (SSL) technology and processed in compliance with PCI-DSS standards.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can manage your cookie settings through your browser controls. Please note that disabling cookies may affect certain website functionalities.

6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal information.

• Object to or restrict certain data processing activities.

• Withdraw consent for marketing communications at any time.

• Request a copy of your data in a portable format.
  To exercise these rights, please contact us using the information below.

7. International Data Transfers
As an internationally accessible brand, your information may be processed and stored in servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards.

8. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Email: floradresses@outlook.com
Phone: +852 2815 3972
Mailing Address:
Floradresses Studio
Unit 1205, 12/F, Peninsula Centre
67 Mody Road, Tsim Sha Tsui
Kowloon, Hong Kong

Thank you for trusting Floradresses with your personal information. We are dedicated to respecting your privacy and providing a secure shopping experience.